I aim to describe my products as accurately as possible but due to the nature of the processes I use there are often variations in my pieces that are part of an ongoing series. I love these differences, they mean each piece is unique, however if a piece is not what you expected then please do get back to me and I'm happy to replace it with another.
I love working with customers to make things for a special occasion or that respond to a particular idea, object or colour palette. Do get in touch via email to discuss your thoughts. I can then send you a quote.
Duties & Taxes
International deliveries may sometimes incur import duties depending on the destination. You will be responsible for paying any such taxes or duties.
Postage & Shipping
Where I live in Pembrokeshire there is no post office nearby so I aim to send things out on Mondays and Wednesdays when the mobile office parks up in our village. I usually send things First Class Signed For and you will be notified as soon as they go in the post. If your order is urgent please tell me and I’m happy to drive to the post office on other days.
Orders & Returns
If you are not perfectly happy with your item when it arrives then I'm happy to make alterations, reimburse you or exchange for another piece. Just send me an email within 14 days and tell me the problem. I'm afraid I cannot cover the cost of return postage unless the item was faulty when you received it in which case Im happy to refund this. Please note that I am unable to refund/exchange items that were made to your specifications.
3, Bay View, Angle, Pembrokeshire, SA71 5AS.